While trying to get signed into Adobe Buzzword, an online word processor, I ended up having to do a password reset. I typed in a new password, and got the following useful error message:
Well that wasn’t a good start. So I clicked the ‘more info’ link, only to get this delightful message:
Luckily I had a pretty good idea what ‘PasswordNeedsMoreNonAlphaChars‘ meant. But can you imagine this being understood by say your mother, or in fact anyone without even a basic knowledge of programming? How hard would it have been for the developers to have turned this into ‘Your password must be a mixture of letters and numbers/symbols’?